Terms & Conditions:

1. Heidi E. Reuter Photography and Reuter Studios will also be referred to as HER.
2. It is understood this HER is the exclusive official photographer retained to perform the photographic services requested on this contract.
3. A non-refundable retainer is due at the time of booking.
4. No part of any order, including previews, will be delivered until the balance is paid in full.
5. An unlimited number of photographs will be taken, but HER will have complete discretion as to the final delivery of files to the client.
6. HER aims to send a link to download the edited digital images to the client within two weeks of a portrait session date and within eight weeks of a wedding. The client has 30 days to download the files for a portrait session and 90 days for a wedding. The photographer will not provide other images or unedited images to the client.
7. Client must download images immediately upon delivery to his/her personal computer or cloud-based storage.  HER is not responsible for images not downloaded and does not provide a hard copy of files.
8. HER grants the Client full rights to reproduce photos.  The client may print an unlimited number of images with the printer of Client’s choosing.  HER retains copyrights of all images and may use images in any form or medium for any purpose.
9. HER shall not be responsible for photographs not taken as a result of the Client’s failure to provide reasonable assistance or cooperation.
10. Portrait Sessions: In the event of inclement weather, alternative options such as a rain date or dates will be made available to you. Session retainers are non-refundable but may be transferred to another party if necessary, or cashed in at a later date pending HER availability if the client is unable to attend the session. Re-shoots and refunds will not be given for poor choices of clothing, make-up, hair or weather-related issues, or by not following the recommendations of the photographer.
11. If HER cannot fulfill this Contract due to fire or another casualty, strike, the act of God, or other cause beyond the control of HER, or due to the HER’s illness or emergency, then HER shall return only the retainer to the Client but shall have no further liability with respect to the contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the photographer.
12. In the event the photographer fails to perform for any other reason, HER shall not be liable for any amount in excess of the retail value of the client’s order. The client releases Heidi Reuter from all liabilities, claims, and damages that may result from any accidents or incidents that may happen during the session.
13. HER is not responsible for loss, theft or damages of the Client’s personal property or the personal property of the Client’s family.
14. If the Client fails to arrive at the session location promptly at the time of the session appointment, the session may be shortened as to not cut into the next scheduled session.
15. HER retains full rights to the photos and may use the Client’s images for any purpose, in any medium (such as, but not limited to, posting on the photographer’s blog and Facebook page, or printing for promotional purposes). Client grants HER full rights to use his/her images, and the images of everyone in the client’s family, for any purpose.
16. Client may not edit, color correct, crop, add filter or alter images in any way.
17. By paying the retainer, the Client agrees to all terms and conditions.